Barbara Gove, Isle of Wight NHS Trust

Barbara Gove, Isle of Wight NHS Trust

“We previously sent discharge summaries and A&E letters by email or post which was a clunky and manual process. To send an A&E letter it would mean we would have to batch print to a folder, a receptionist every evening would sort and change them to a PDF, before going on to sending them by email to a GP practice. This was all a manual and time consuming process. Now in the EPR the document is created and a Doctor clicks the complete button and the letter is sent to the GP practice and delivered into Docman GP when the practice schedules to do so. This ensures we deliver these letters to GP practices in an efficient and timely manner.”

“The postal method would mean a letter is printed and transferred in our internal mail process to the mail room to then be collected and delivered to GP practices. We have seen a reduction in the paper we send to practices and GP practices have benefited by removing the need to handle paper because of the electronic process.”

“Overall the benefits to the practice are huge. By enabling information to be delivered into  Docman GP, workflowed around the practice and electronically coded all without the need for paper and is then saved back to the patient’s medical record has saved a lot of time and improved process.”

Barbara Gove, IM&T Project Manager, Isle of Wight NHS Trust